21days Terms of Service

21days helps parents and children build positive routines. These terms cover Free and Pro, family sharing, data handling, and service operation.

Contact parentingnow.support@gmail.com with service inquiries.

Revised: October 24, 2026

1. Data Storage and Protection

• Server storage: Account information, basic child information, child profile thumbnails, routine photos you choose to upload, routines and completion records, and praise coin history are stored on 21days servers (Supabase).
• Social sign-in: You may register or sign in using Google or Apple. Identifiers, email addresses, and profile information supplied by those providers are used for authentication and member identification within the scope provided.
• Shared family data: Guardians connected to the same child can access family information, photos, routines, and progress according to their assigned permissions.
• Notifications: Device push tokens and notification preferences may be processed to provide notifications.
• See our Privacy Policy for collection details, purposes, and processing practices.

2. Free and Pro Plans and Advertising

• Free provides basic features at no charge. Pro offers higher usage limits and features such as Family Board. See the plan comparison and in-app subscription screen for details.
• The Android app currently does not serve ads.
• The iOS app may show banner ads without substantially disrupting service use and may use providers such as Google AdMob. Advertising tracking permission may be requested separately. Non-personalized ads may appear even if tracking is declined.
• External sites and services linked through ads operate under their own terms. The Company’s liability is determined by applicable law and whether the Company is at fault.

3. Pro Subscriptions

• Pro is offered as a monthly or annual automatically renewing subscription. Both include the same Pro features. Payment is processed through the App Store or Google Play where the subscription was purchased.
• Review the price, currency, billing interval, and renewal terms on the store checkout screen before purchasing. The amount charged may vary by country, region, and store.
• Subscriptions renew at the selected interval unless canceled. To stop future billing, cancel through the store used for purchase within that store’s stated deadline and procedures.
• Deleting your account or uninstalling the app does not cancel your subscription. Manage it separately through the store used for purchase.
• Cancellation stops future renewal and is separate from requesting a refund. Access after cancellation follows the purchasing store’s terms. Refund eligibility and processing are determined by applicable law and the purchasing store’s policies and procedures.

Google Play subscription management · App Store cancellation · Apple refund requests · Google Play refunds

4. Family Sharing and Children’s Use

• Registration, subscriptions, and account management must be performed by a parent or lawful guardian aged 14 or older. Children may start and complete routines on Family Board under guardian supervision.
• Family administrators manage child and family sharing settings and invite guardians. Invited guardians access family data within their assigned permissions and are not necessarily granted the same settings permissions as administrators.
• Guardians must have lawful authority to register and share child information and photos and must obtain any necessary consent.
• Register Family Board by signing in with a guardian account on a separate shared device. A tablet is recommended. Family members using that device may see child information and routines, so guardians should manage device access.

5. Account Deletion and Family Data

• Delete your account through App > Settings > Account > Delete Account, or request deletion by email through our account and data deletion page without installing or signing in to the app.
• Deletion removes your account, profile, personal settings, and sign-in information. A deleted account cannot be restored.
• Family data is handled per child. If another active guardian is connected, ownership and family data are transferred to that guardian. The child’s information, routines, records, and linked photos are retained. Author information in retained records is processed so it is no longer linked to the deleted account.
• Transferred family data is kept so the remaining guardian can use the service, until that data is deleted. If no guardian can receive it, the child’s information and associated routines and records are deleted.
• Photos linked to family data being deleted are removed in a separate cleanup process after account deletion and may not be deleted immediately. Photos belonging to transferred family data remain. Apart from transferred family data and photos awaiting deletion, personal account data is not retained separately.
• Account deletion and subscription cancellation are separate. Cancel any subscription through the purchasing store.

6. Notification Services

Free provides local routine reminders on the primary caregiver’s device. Pro provides start reminders on registered Family Board devices and guardian alerts for routines not started within 10 minutes of their start time.

Notifications may be delayed or not delivered depending on internet connectivity, permissions, device conditions, and the operating system. 21days does not guarantee childcare, medical or safety monitoring, or emergency response.

7. Acceptable Use

• Hacking the app or manipulating praise coins through unauthorized means is prohibited.
• Praise coins are virtual tools for family agreements and cannot be exchanged for cash or refunded. This is separate from refund rules for Pro subscription fees.
• Do not infringe others’ rights or register or share photos or information without lawful authority.

8. Liability

• Parenting tips and routines are supplementary guides and do not replace professional medical or psychological counseling.
• Liability for service disruptions or data loss is determined by applicable law and whether the Company or user is at fault.
• These terms do not exclude liability for the Company’s intentional misconduct or gross negligence or restrict statutory user rights.

9. Service Changes and Suspension

• The Company may change or suspend services for operational or technical reasons. Significant changes, termination, or changes affecting paid features will be announced in advance with reasons, timing, and fee handling. If an urgent outage prevents advance notice, notice will be provided as soon as practicable afterward.
• Changes to free features are handled under applicable law. If paid services cannot be provided, the Company will explain and process necessary fee adjustments or refunds, considering the unprovided period and scope, under applicable law and the purchasing store’s procedures.

10. Intellectual Property and User Content

• Rights to Company-created designs, text, software, and trademarks belong to the Company or their lawful owners. Unauthorized copying or commercial use is prohibited.
• Rights to user-submitted photos, routines, and other content remain with users or their original rights holders. Uploading does not transfer ownership to the Company.
• The Company stores, processes, and displays user content to authorized family members as needed to provide the service. Section 5 governs family data after account deletion.

[Optional] Consent to Receive Advertising — App Push

1. Purpose

With separate consent, parentingnow may send app push advertisements about 21days, including new features, events, and Pro promotions. Consent is optional, and declining it does not restrict service use.

2. Information Used

Device push token and marketing push consent status

3. Use Period

Used for marketing until consent is withdrawn or the account is deleted. Withdrawal stops marketing push messages and use for that purpose. Push tokens also needed for service notifications may remain after marketing consent is withdrawn and are handled under the Privacy Policy’s retention and deletion rules.

4. Withdrawing Consent

Withdraw at any time through Settings > Notifications and Permissions in the app, or request withdrawal by support email.

Turning off device notification permission is separate from withdrawing marketing consent. Routine, timer, and other service notifications may continue according to their separate settings even if marketing consent is declined or withdrawn.